EMPLOYMENT OPPORTUNITIES

We are always accepting applications.

In addition to being an Equal Opportunity Employer, Wise Wonders Children's Museum aims to create a thriving, inclusive workplace that values each member of our team.

How to Apply

How to Apply

  • by submitting their application, resume and cover letter via email to: Leah Hurless at info@wisewonders.org -OR-
  • by submitting their application, resume and cover letter via mail to: Wise Wonders Children's Museum, Attn: Leah Hurless, 110 N 29th Street, Billings, MT 59101.
No phone calls please

Executive Director

Wise Wonders Children's Museum

Overview

The Executive Director of the Wise Wonders Children’s Museum, working closely with the Board of Directors, understands, supports, and promotes the mission of the organization. The Executive Director is responsible for implementing the plans and policies authorized by the board, developing organizational and financial plans, and programs. This individual oversees and is responsible for the day-to-day operations of the organization.

The Executive Director reports directly to and communicates fully and frequently with the Board of Directors. The Executive Director has the operational authority to carry out the duties and responsibilities assigned by the Board of Directors within the framework of policies, plans, and budget.

The Executive Director is accountable to the entire Board through the Board President. The Executive Director is expected to attend Board meetings, fundraising and public relations activities. Required skills include: grant writing, exceptional customer service, problem solving, organizational management, strategic planning, budget/fiscal familiarity, marketing and communications.

The Wise Wonders Children's Museum is a not-for-profit interactive play and learning space, offering a wide range of educational exhibits and activities for children of all ages. The Children's Museum is located in downtown Billings.

Major Areas of Accountability:

Resource Development


  • Actively seek and develop grant opportunities. Manage approved grants to ensure compliance with requirements.
  • Oversee all fundraising activities, and engage the Board of Directors by setting goals, creating committees, developing strategies, and tracking results.
  • Assist in establishing an annual fundraising event.
  • Develop relationships within the community to support fundraising, donations, partnerships, and memberships.
  • Maintain relationships with the membership to ensure retention and referrals to increase the number of memberships.
  • Actively seek involvement from local individuals and businesses through the museum exhibit sponsorship.
  • Initiate, manage, and account for fund drives such as an end of year Annual Appeal letter.
  • Ensure growth in fundraising to support museum’s growth.


Day-to-Day Leadership and Management


  • Provide supervision and leadership of staff and volunteers.
  • Works with the Operations Manager to assure proper staffing during all open hours.
  • Oversee Operations Manager in the development of an employee training program as well as a future volunteer staffing program, including recruitment, training, motivation, and retention of volunteers
  • Oversee program development and exhibit rotation in response to customer demand. Ensure that all initiatives are consistent with the museum’s mission and are supportive of long-term growth.
  • Work with staff to ensure all exhibits are well maintained, cleaned and kept in good condition.
  • Work with the Operations Manager to plan, schedule, publicize and carryout all museum programming (e.g. including week classes, special events, camps, member only hours and Night at the Children’s Museum).
  • Work with the Operations Manager to ensure the consistent delivery of the highest levels of customer service by all employees, volunteers, and representatives of the museum.
  • Track museum visitation information.


Financial Management and Accounting


  • Oversees daily drawer report and weekly deposit.
  • Work cooperatively with the Board Treasurer and Accountant.
  • Create and oversee an annual budget that is established with and approved by the Board of Directors.
  • Report on organization’s finances monthly at the board meeting.
  • Maintain detailed monthly reports as well as summary monthly reports.
  • Ensure that all employees and volunteers strictly adhere to financial policies, procedures, and reporting, where appropriate.


Marketing


  • Work with the Board of Directors to ensure consistent, professional, and updated marketing collateral materials.
  • Ensure all programs, special events, or new exhibits are regularly advertised.
  • Ensure that website is maximized, current, and fully utilized as a marketing and communication tool.
  • Email membership and update Wise Wonders Facebook status regularly.
  • Write and submit regular press releases to the local press.
  • Develop programs to enhance the visibility of the museum in the community.
  • Develop and distribute school fliers and programming pamphlets.
  • Ensures all museum handouts, brochures and informational materials are kept up-to-date with accurate information and are regularly replenished in the community.
  • Develop an Annual Report at the end of every fiscal year and make available on the website.


Community Relations


  • Represents Wise Wonders in the community and serve as museum spokesperson.
  • Cultivate and maintain relationships with various communities, clubs, and organizations, schools, and media. Provide public presentations as requested.
  • Position the museum as an active team player in community service. Work collaboratively to enhance the museum’s reputation and opportunities for support.
  • Effectively represent and position the museum in successful relationships with local government, businesses, foundations, and the public to maintain and enhance community support that will secure the museum’s future.
  • Maintains a regular presence at the museum, establishing a relationship with visitors and volunteers.
  • Maintains a safe, friendly, organized, and clean museum which is kept in good repair and fully staffed.
  • Attends outside community events as the museum representative with appropriate museum information and handouts.


Working Relationship with the Board of Directors


  • Inform and educate the board of status of the museum and activities and bring issues of concern before the board in a timely manner.
  • Carry out plans and policies authorized by the Board.
  • Maintain a positive, professional, communicative relationship with the Board, making it a priority to have frequent communication with the President of the Board.
  • Meet with the Board on a monthly basis, and communicate via email as needed.
  • Work with the Board to create an annual budget and update strategic plan as needed prior to the new fiscal year.


This job description is intended to highlight key expectations and functions of the Executive Director. Due to the level of management, it is understood that the Executive Director will work outside this job description as needed by the organization.
Bachelor’s Degree required. Masters Degree Preferred. Background in Early Childhood or the sciences is desired.

For more information please contact Shawna Bonini, Wise Wonders Board President by email at president@wisewonders.org. Position is open July 10-29. Please submit your cover letter, resume with 3 references, and 1 letter of recommendation to Shawna Bonini at president@wisewonders.org.

Do you love helping people and seeing visitors leave with a smile on their face? Do you know that when guests are greeted warmly, it sets the tone for the rest of their visit? As Visitor Services and Museum Assistant, it is your job to ensure that every aspect of the experience enchants our visitors.

This is a part-time position. Work hours are expected to be Tuesday to Saturday from 10:00 am to 3:00 pm with one Friday per month from 5:00 pm to 8:00 pm. Wise Wonders offers competitive salaries and the opportunity to be part of a dedicated team to build and to develop a children's museum in Billings, MT.

Reporting to the Wise Wonders Executive Director, your responsibilities include:

  • Welcoming and orienting visitors upon arrival while providing information about the museum and the programs available each day;
  • Establishing positive visitor experiences and providing excellent customer service;
  • Assisting visitors and answering questions cheerfully throughout the day;
  • Conducting pre-opening setup to assure that everything is ready when the first visitor arrives;
  • Closing and securing the Museum at the end of the day;
  • Providing ongoing merchandise inventory control;
  • Reconciling cash register and credit card machines;
  • Arranging and selling Museum merchandise;
  • Tracking all daily admissions fees;
  • Verifying that all children arrive with an adult;
  • Advising the Museum Executive Director of any problems, maintenance needs, or supply shortages as necessary;
  • Consulting with the Museum Manager and Museum Executive Director in resolving problems and making decisions appropriate for the smooth running of the Museum store;
  • Participating in any required trainings that provide professional skill development techniques that improve visitor experiences on site;
  • Promoting the mission of Wise Wonders and our work; encouraging guests to join us as members;
  • Cleaning of exhibits, sweeping, mopping, etc.;
  • Overseeing the work of contractors as needed;
  • Assisting with special events;
  • Coordinating group tours.
Qualifications

The Visitor Services and Museum Assistant should be cheerful, professional and knowledgeable in their work. Excellent customer service skills are required. They should possess the talent to answer questions patiently and the ability to make guests feel welcome and important.

Successful candidates

  • Are professional and team-oriented;
  • Are respectful of all visitors and able to provide exceptional customer service;
  • Are detail oriented and able to carefully track revenue and visitation numbers;
  • Are comfortable and proficient with cash management systems;
  • Are reliable and committed to the position and the mission of Wise Wonders;
  • Have an education background and/ or customer service background;
  • Demonstrate experience working with children;
  • Have a passion for science, technology, engineering, and math (STEM).